Smart Gujarat Hackathon 2017
Challenge Statement

Name of the Department: Ports and Transport Department

Challenge Title ( Must be one liner)	:	Centralized grievances redressal system
Challenge Description with context (At least one Paragraph)	:	Currently, GSRTC has many modes of grievances management system i.e., OnlineApplication, Whatsapp, through calls on Toll-Free nos. An online application with central database may serve the purpose
What Exact Problem is being Solved?	:
Users	:
Expected Outcomes	:	This application will give single window solution and central MIS of Grievances.
Impact	: